Service

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PRE-SALES SERVICE

  • 01

    Working Condition Adaptation Selection

    We precisely match tool materials and specifications to customer materials, equipment, precision requirements, and speed to avoid mismatched wear and tear.

  • 02

    Customized Process Solutions

    We support custom-made standard and non-standard tools, providing drawing confirmation, parameter optimization, and exclusive slitting solutions.

  • 03

    Sample and Technical Consultation

    We support sample testing and offer 24-hour professional technical support and cost optimization suggestions.

  • 04

    Formal International Trade Quotations

    We provide formal quotations, qualification documents, and test reports, supporting various trade terms.

IN-SALES SERVICE

  • Real-Time Progress Tracking

    Track production, quality inspection, and delivery dates throughout the entire process, and keep track of order progress in a timely manner.

  • Strict Factory Quality Inspection

    triple testing of dimensions, hardness, and cutting edge precision to ensure no burrs, no chipping, and that precision meets standards.

  • Professional Export Packaging

    Moisture-proof, rust-proof, and shockproof packaging, suitable for long-distance sea/air freight.

  • Complete Product Documentation

    Invoices, packing lists, quality inspection reports, and other relevant documents are provided.

IN-SALES SERVICEIN-SALES SERVICE

Installation and Usage Guide
  • Installation and Usage Guide

    Provides online installation, debugging, and daily usage guidance.

  • Material authenticity guarantee

    We strictly produce according to the materials ordered. If the materials do not match, we will compensate ten times the price. We ensure that the knives arrive in perfect condition without any defects.

  • Tool grinding service

    Professional blade regrinding service to restore cutting performance and save cost.

  • Lifetime technical support

    Lifelong technical support for usage, maintenance and troubleshooting.